Privacy Policy

1. Introduction & Scope

Welcome to Zenithra Tech Pvt Ltd (“Arzen”, “we”, “us”, or “our”). We are dedicated to the design, manufacture, and supply of advanced electronic solutions for the automotive and defence industries. Protecting your privacy and securing your data—personal or proprietary—is a top priority for us.

This Privacy Policy explains how we collect, use, process, and disclose your information when you use our website ([Insert Your Website URL Here]) and associated services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information to provide, improve, and protect our Services, and to meet our contractual and regulatory obligations.

2.1. Information You Provide to Us Directly

• Inquiries & Communications: Name, email, phone number, job title, company name, country, and inquiry details.
• Client & Project Data: Technical specifications, CAD files, quality standards, purchase orders, etc.
• Supply Chain Partners: Professional and contact information for vendors and suppliers.
• Marketing Subscriptions: Name and email address for newsletters and updates.

Important: Do not submit classified or sensitive defence information through our public website/email. Use secure channels for such communication.

2.2. Information We Collect Automatically

• Log & Usage Data: IP address, browser type, operating system, pages viewed, time spent, referring URLs.
• Cookies & Tracking: Enhance user experience and performance analytics. (See Section 8)

3. How We Use Your Information

• Design, Manufacture & Fulfill Orders: Process client specifications, manage supply chain, provide support.
• Communication & Relationship Management: Respond to inquiries, send updates, marketing communications.
• Quality Assurance & Business Improvement: Product traceability, audits, trend analysis, R&D.
• Security & Compliance: Protect client intellectual property, comply with legal and regulatory obligations.

4. How We Share & Disclose Information

• With Service Providers: Third-party vendors performing services on our behalf under confidentiality agreements.
• With Supply Chain Partners: Necessary information for procurement under strict confidentiality.
• With Your Consent: Only when you explicitly authorize sharing.
• For Legal Reasons: As required by law, regulation, or government authorities.
• In a Business Transfer: In case of merger, acquisition, or sale of assets.

5. Data Security

• Encryption: SSL/TLS for secure data transmission.
• Access Control: Restricted to authorized personnel.
• Secure Systems: Protected environments for project and client files.
• Physical Security: Controlled access and surveillance at facilities.

While we take robust measures, no system is completely immune to risks, and absolute security cannot be guaranteed.

6. Data Retention

Data is retained only as long as necessary for business or legal purposes, including active client relationships, regulatory compliance, and product lifecycle requirements.

7. Your Data Protection Rights

You may have the right to access, correct, delete, restrict, or object to the processing of your data. Contact us at privacy@zenithratech.com to exercise these rights.

8. Cookies & Tracking Technologies

We use cookies to improve website functionality and analytics. You can manage cookie preferences in your browser settings; some features may be impacted.

9. International Data Transfers

Your data may be transferred to servers outside your jurisdiction. We take steps to ensure these transfers comply with applicable data protection standards.

10. Children’s Privacy

Our Services are not intended for individuals under 18, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated “Last Updated” date.